A simple helpdesk for

If you use Gmail, you can use us with no learning curve.

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“You are in good company”

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Why we do what we do?

A letter from the CEO

HelpNinja was created for small businesses that need a simple helpdesk system with affordable pricing. Some helpdesk they start simple but then it gets bloated to serve bigger customers or they add too many features and increase the cost. We felt there was a need for a help desk that stays simple and has the same affordable pricing focussed on small businesses that don’t have too much funding.

My promise HelpNinja will stay as a simple helpdesk and with the same $19/user/month pricing for life.

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Emails become a task list

With traditional emails we get the whole dump of emails and we either keep them unread or it gets lost in reading and we don’t have a clear view of conversation which needs attention and which are completed from our side. With HelpNinja, you can close the conversation once a reply is sent and it reopens when a reply comes in.
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Never miss a tweet or a facebook message.

One place to handle all your social messages with the help of your whole team. You can manage Twitter mentions and Facebook messages from a single place.

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Help your customers who need instant answers

Manage your customers real time with the help of your whole team. When away route them to normal email, so that the message and the context is not missed. A live chat that your customers love.

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Know how your team is doing

You can see how satisfied your customers are and your team can make changes depending on the demand. These reports can guide them to improve their support and amaze your customers.
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Integrations

MailChimp

Converkit

Twitter

Woocommerce

Shopify

Easy digital downloads

Facebook

Coming soon

We love our customers. Image: heart So do they.

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HelpNinja is a solution for any business who is looking to service their customers and respond to sales inquiries fast and easy needs. The system is simple and intuitive with lots of really great features to allow you to customize the experience. Using this has made our lives A LOT easier.

Patrick Healy

Founder at Phacient

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HelpNinja is truly a Ninja of all support software. It is really simple and easy for our team to get onboard. I would recommend it to every company that strives for excellent customer service.

Sujay Pawar

Co-Founder of Astra WordPress Theme

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Working with HelpNinja has been simple and straightforward. It gives you all the essentials you need for email ticketing like adding internal notes, tags, canned replies, workflows, knowledge bases, and more.

Amber Cockwill

Founder at Creative Collaborations

One platform, one price

You shouldn’t need to pay for separate tools for managing your customers through email, live chat and social channels. HelpNinja replaces 3+ tools for just $19/user/mo for unlimited conversations.

no credit card required

About us