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“You are in good company”
A letter from the CEO
HelpNinja was created for small businesses that need a simple helpdesk system with affordable pricing. Some helpdesk they start simple but then it gets bloated to serve bigger customers or they add too many features and increase the cost. We felt there was a need for a help desk that stays simple and has the same affordable pricing focussed on small businesses that don’t have too much funding.
My promise HelpNinja will stay as a simple helpdesk and with the same $5/user/month pricing for life.
With traditional emails we get the whole dump of emails and we
either keep them unread or it gets lost in reading and we don’t have
a clear view of conversation which needs attention and which are
completed from our side. With HelpNinja, you can close the
conversation once a reply is sent and it reopens when a reply comes
One place to handle all your social messages with the help of your whole team. You can manage Twitter mentions and Facebook messages from a single place.
Manage your customers real time with the help of your whole team. When away route them to normal email, so that the message and the context is not missed. A live chat that your customers love.
You can see how satisfied your customers are and your team can make
changes depending on the demand. These reports can guide them to
improve their support and amaze your customers.
Easy digital downloads
HelpNinja is a solution for any business who is looking to service their customers and respond to sales inquiries fast and easy needs. The system is simple and intuitive with lots of really great features to allow you to customize the experience. Using this has made our lives A LOT easier.
Founder at Phacient
HelpNinja is truly a Ninja of all support software. It is really simple and easy for our team to get onboard. I would recommend it to every company that strives for excellent customer service.
Co-Founder of Astra WordPress Theme
Working with HelpNinja has been simple and straightforward. It gives you all the essentials you need for email ticketing like adding internal notes, tags, canned replies, workflows, knowledge bases, and more.
Founder at Creative Collaborations
One platform, one price
You shouldn’t need to pay for separate tools for managing your customers through email, live chat and social channels. HelpNinja replaces 3+ tools for just $5/user/mo for unlimited conversations.
no credit card required