A simple help desk built for Woocommerce

Delight your customers with data from Woocommerce and its integrations

HelpNinja powering Astra support since July 2018

WordPress theme

Powering more than a million WordPress sites

Total Conversations: 300,000
Satisfaction ratings collected: 9,000
Team Size: 70

Try it free

no credit card required

Built by a bootstrapped company for small businesses.

A letter from the CEO

We are self-funded just like you. Why this is important for you?
We are not running behind fast growth and there are no VCs to rush our growth. So we focus on you and your business.
We are not here to sell our solution to you for us to grow, but to make sure our solution brings you growth.
We listen to you, your feature requests and things that may need a change. We are solely focussed on growing organically through you.
We take pride in making sure our solution fits your needs, not the other way around.

Shared inbox for your team

Your customers love simplicity. But as a team you need to manage multiple conversations. With HelpNinja on the backend it’s your team tool with features like internal notes, tags and assigning to your team members and on the front it’s a simple email for your customers, No ticket numbers or complicated portals which needs login.

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Contextual support

Your WooCommerce customer details are listed on the right side, you know what order they are referring to without leaving the window. You can serve them with the right answer and resolve their issues without going back and forth. You can also know if they are repeat customers or not.

Satisfaction rating

I am sure you strive to give the best customer service, but hearing it directly from your customers makes all the difference. Get customer satisfaction on every interaction and let your team rejoice or work hard to win the customer’s heart.

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